Zoom Smart Hotel Jemursari - Surabaya

The hotel's strategic location close to the airport and local eateries is a definite plus. Whether you're travelling for business or leisure, you'll appreciate the convenience of being close to both the airport and the Jemur Sari culinary district. The staff here take pride in their attention to detail, ensuring that the basic amenities are well-maintained and the rooms are kept clean. Additionally, the breakfast options are diverse and delicious, catering to different tastes and preferences.

All was great during my stay, no improvements needed!

breakfast was great - plenty of variety. even the juanda airport was not so far. a nice comfy base for exploring surabaya.

Conveniently located near Marina Plaza and Gubeng train station, making it ideal for a trip.

This hotel is a hidden gem! The attention to detail and value for money are impressive. I loved how close it was to the "wisata kuliner" Jemur Sari district, making it convenient for trying out local food. The staff were friendly and the basic amenities were well-maintained. The rooms were kept clean, ensuring a comfortable stay.

All was well, no improvements needed.

Value for money, good services, upgraded rooms, comfortable bed, clean bathroom, friendly staff.

Nothing it was perfect.

The staff at this hotel are very friendly and helpful, making for a welcoming stay. The rooms are clean and comfortable, ensuring a comfortable night's sleep. The breakfast offers a good variety of options, with fresh fruit being a highlight.

All was fine, no complaints.

We had a great stay at this hotel. The staff was very friendly and helpful. The hotel facilities were clean and well-maintained. The breakfast was delicious and had a variety of options. The location in the city center was convenient for transportation to the airport.

No issues.

I had a great time at this new, modern hotel. the rooms were spacious and had a great modern style just like the rest of the hotel. the staff was helpful and communicative which made my stay even better. the location was perfect for me, as it was close to the airport and there were plenty of restaurants and supermarkets nearby.

Some rooms did not have a window which was a bit disappointing. the lower floors could be noisy due to the busy road next to the hotel.

The hotel is in a great location with plenty of delicious eateries nearby, including the famous wisata kuliner district. It's also conveniently close to the airport, making it a practical choice for travelers. the rooms are clean and modern, with comfortable beds and crisp linen. the service provided by the staff is excellent, as they are always friendly and helpful. the breakfast offers a good variety of options, including fresh fruit, and there's even a coffee shop in the hotel.

Some guests experienced minor inconveniences , such as a temporarily out-of-order lift and unfinished fitness room.

Spent my Xmas at this hotel and had a wonderful time! The room design was modern and chic, and the bed was super comfy. The staff was very helpful and friendly, making me feel right at home. One of the best aspects was the free FOC small items provided, like toothbrush and water bottles. Plus, the hotel's location was perfect, conveniently located near tasty eateries and a supermarket.

The soundproofing could be better. I could hear street traffic noise and even noise from a nearby place of worship, which woke me up early in the morning.